For 6 years before you showed up with your attitude of superiority over the previous company, we braved it by entering the bathrooms. In hindsight, I found your commentary on the old outfit to be classless and totally unnecessary (and I regret not sticking up for those who deserved better). In the moment of meeting the new crew, I appreciated their bluntness. But then I thought, “Wait a minute, I liked that cleaning lady.” And the old office wasn’t that bad — but I chuckled along and I’m still kicking myself for it.
I don’t like anybody being treated unfairly. That’s a great gift I’ve been given from a lifetime of knowing how it feels. It bugged me that I didn’t stand up for her — and had I known she was gonna get the boot, I would have gotten her a gift card. Still would if I could! Just as I would have liked to say goodbye to the old staff and send them off with a pizza party or something.
Good lord, after all the get-togethers and goodies they gave us — they more than earned it! They deserved better: At the very least, a kind word to counter your scoffing of their service. And with what I have witnessed in your self-righteous ways, sloppiness in service, and unconscionably indiscriminate thinking: You’re in no position to judge your predecessors!
And what I witnessed in the mailroom crystallizes your crew’s carelessness so lacking in leadership & accountability:
A friend sent me some homemade toffee that was delivered, but disappeared due to some keys being stolen out of boxes. The Post Office lady was what a REAL PROFESSIONAL looks like (going above and beyond to open every single box looking for what went missing).
With the passion in her purpose — you’d think it was her friend who sent that toffee.
Your leasing agent couldn’t have cared less — as she stood there with that burdened look on her face that’s burned into my memory. Now imagine someone seeing that look without ever having laid eyes on her. Knowing nothing about that agent (and just from seconds of hearing her voice over the speaker phone): My friend who sent the package said:
“SHE DOESN’T CARE!”
And this crew doesn’t either:
UNBELIEVABLE!
Take note of the 36-day delay in their “discovery”
From: rmemmer@att.net Sent: Tuesday, March 11, 2025 10:26 AM Subject: RE: Important Notice: USPS Mailbox Security
I’ve known about this since February 3rd — and so has [Assistant Manager] as well as [Leasing Agent] (who came to the mailroom at the Post Office lady’s request regarding my missing package). With the utmost professionalism and concern, the Post Office lady went out of her way to open every single box in the room.
[Assistant Manager] didn’t seem remotely interested in the problem (nor did [Leasing Agent]).
Just thought you should know
Thank you,
Rick
SPEAKING OF WARPED REALITY
Continuing to set the standard, meeting all five key performance indicators set by RPM Living. Our commitment to excellence keeps us a top property, delivering the best in service, experience, and community living.
“TOP COMMUNITY IN THE GALLERIA”
All that jazz and I just wanted to use the restrooms. Pretty easy to please for someone so demanding. While I appreciate their efforts in sprucing up the place — it’s the little things that have always meant more to me.
I’m old-fashioned that way — and well, almost every way in a world that’s gone out of its mind.
Maybe the witness would have learned something about her so-called professional had it been her package. In so doing, perhaps she learn something about herself and these people she so proudly supported and propped up a person as a “professional” who’s nothing of the kind. A professional would have defused what was about to blow.
But this utterly uncaring “professional” so “calm” — created a storm by making a mountain of a molehill. The ultimate irony is that the very people ostensibly out to protect her are harming her. How you respond to criticism can be life-altering — and I would know (many times over).
These people — do not!
You cannot be, I know, nor do I wish to see you an inactive Spectator . . . I greatly fear that the arm of treachery and violence is lifted over us as a Scourge and heavy punishment from heaven for our numerous offences, and for the misimprovement of our great advantages. If we expect to inherit the blessings of our Fathers, we should return a little more to their primitive Simplicity of Manners, and not sink into inglorious ease.
We have too many high sounding words, and too few actions that correspond with them.
— Abigail Adams, 16 October 1774
As I’m something of a connoisseur of silver linings — I’ve always known this was a blessing in disguise. A lifetime of capitalizing on setbacks, welcoming criticism, and rising to the occasion — have a way of sharpening the senses. As I see the bigger picture with crystal clear clarity: I can be disgusted with this girl while being equally aware of the favor she did me that day. I loved my tiny slice of heaven in Houston, but attachment can become a crutch when you get too comfortable.
She liberated me in ways I would not have done on my own anytime soon. 7 years was a great run, and while I’ll miss that wall of windows so alive with a vibe for my view — there’s so much more to see. If only the powers that be thought in such powerful ways.
And now that my life is so prearranged
I know that it’s time for a cool change